Conditions of Use

By using Caroline’s Fine Wine Cellar web site and services, you agree to the following:

  • Items are not for sale to persons under 18 years of age.
  • By purchasing you acknowledge you are at least 18 years of age.
  • Caroline’s Fine Wine Cellar supports responsible drinking and is a licensed wine dealer.
  • The final purchase must be made upfront, with delivery on receipt and clearance of payment.
  • Purchases are binding, if you fail to pay you will be listed on ITC and any other relevant credit bureau as a non-payer.
  • Caroline’s Fine Wine Cellar reserves the right to update these T&Cs from time to time and deems your continued use of its services as acceptance of these changes.
  • The refund policy under Shipping and Returns is included as part of these T&Cs.
  • These T&Cs are final and no correspondence will be entered into.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of fitness for a general or specific and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages including, without limitation, data loss, lost revenues and lost profit which may result from the inability to use, the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot and do not assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Privacy Policy

Caroline’s Fine Wine Cellar does not sell or use your private information (name, address, phone, email address, etc.) for any purpose other than to ship your order or to contact you if there’s a problem with your order.

Keeping your details confidential is of paramount importance to us. All transactions and personal details are secured by valid SSL certificate. Furthermore, Caroline’s Fine Wine Cellar uses South African companies, i-Pay and PayFast – both accredited web-based payment facilities – to handle our online payment processing. Caroline’s Fine Wine Cellar never has access to your banking details. When you buy your wine online from us, all your details are kept safe by one of the best online payment providers in South Africa.

Web Site

This web site uses cookies and tracking software as an integral part of its services. IP addresses of visitors are used for technical administration and to compile general demographic information. Caroline’s Fine Wine Cellar will not attempt to identify individual users through their IP addresses.

Users may only use this web site to browse its contents and make legitimate purchases. Users may not attempt, including without limitation, to make any speculative, false or fraudulent purchases. This site and its original contents may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the express, written and signed permission of CW. ‘Hot-linking’, ’embedding’ and other similar practices are strictly forbidden.

Unauthorized use of this site and/or its contents may violate applicable copyright, trademark or other intellectual property laws or other laws. Users involved in these and other illicit practices will forego their right to privacy and CW will submit a complete disclosure of details to the relevant authorities for maximum prosecution within the limits of the law.

External Links

This site may contains links and references to other sites. CW claims neither ownership nor responsibility for the privacy practices and/or contents of such web sites.

Contacting the Web

Site If you have any questions about these Terms & Policies, the practices of this site, or your dealings with this web site, you can contact us using this email address –